RESERVATION AND CANCELLATION POLICY

RESERVATION POLICY

A 100% deposit holds your reservation. You may provide us your VISA credit card number and expiration date and if you are in Guatemala or United States you can make a bank deposit or even you can pay with your Paypal account.

Thank you for your understanding this policy.

Non Refundable Deposit.

  • Check In 3 pm
  • Check Out 12 pm

 

CANCELLATION POLICY

  • If you need to cancel a reservation, please allow 15 days prior to your arrival date.
  • No Show or modifications 14 days before check in: you will be charged 100% the total price of the reservation.
  • if you want to modify your reservation (change your arrival date), you must pay a penalty of Q 150 and rate adjustment in cases that apply.

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